Effective Date: 7/23/2026
Introduction
Concept II Fine Kitchens & Bath, Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide when using our website, products, and services.
This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you regarding your personal information.
By using this website, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Mailing address
- Company name
- Information submitted through contact forms, quote requests, appointment requests, surveys, promotions, or other website interactions
We may also automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device information
- Operating system
- Referring website
- Pages viewed
- Time spent on pages
- Date and time of visits
- General geographic location
- Website interactions and engagement metrics
Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, scripts, and similar technologies to:
- Operate and improve the website
- Analyze website traffic and usage
- Measure marketing performance
- Personalize content and user experiences
- Support advertising and remarketing efforts
Third-party providers may place cookies on your device for analytics, advertising, and measurement purposes.
You may disable cookies through your browser settings; however, certain features of the website may not function properly.
Analytics Services
We may use analytics platforms, including but not limited to:
- Google Analytics
- Google Tag Manager
- Microsoft Clarity
- Meta Pixel
- Other website analytics and reporting tools
These services help us understand website performance and user behavior.
Analytics providers may collect information regarding your interactions with our website in accordance with their own privacy policies.
Advertising and Remarketing
We may use third-party advertising services and remarketing technologies to display advertisements to users who have previously visited our website.
Advertising partners may include:
- Google Ads
- Meta (Facebook and Instagram)
- Microsoft Advertising
- Programmatic advertising platforms
- Other advertising and marketing vendors
These services may use cookies, device identifiers, and similar technologies to provide targeted advertising based on your browsing activities.
You may opt out of certain targeted advertising activities through available industry opt-out tools and browser settings.
How We Use Information
We may use collected information to:
- Respond to inquiries
- Provide requested services
- Process transactions
- Schedule appointments
- Improve website performance
- Conduct analytics and reporting
- Deliver marketing communications
- Measure advertising effectiveness
- Protect website security
- Comply with legal obligations
- Operate and improve our business
How We Share Information
We do not sell personal information for monetary compensation.
We may share information with:
- Service providers and vendors that assist in operating our business
- Marketing and advertising partners
- Website hosting providers
- Analytics providers
- Payment processors
- Legal, regulatory, or governmental authorities when required by law
- Successors in connection with a merger, acquisition, or business transfer
These parties are authorized to use information only as necessary to perform services on our behalf.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the nature of the information collected.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your state or country of residence, you may have rights regarding your personal information, including:
- Access to personal information
- Correction of inaccurate information
- Deletion of personal information
- Data portability
- Restriction of certain processing activities
- Opting out of targeted advertising
- Opting out of the sale or sharing of personal information where applicable
To exercise these rights, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
Children's Privacy
This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
If we become aware that personal information from a child has been collected, we will take reasonable steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated Effective Date.
Continued use of the website following any updates constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact:
Concept II Kitchens & Baths, Inc.
349 West Commercial Street, Suite 1540
East Rochester, NY 14445
585-248-3510
mail@concept-ii.com